Casino Reviews

Live Casino: Yes

Live Chat: No

First Deposit Bonus: 100%

First Deposit Bonus: £100

Total Welcome Bonus: £100

Welcome Bonus Spins: 30

Bonus Wagering Requirement:40 x

18+ FULL T&C'S APPLY. NEW PLAYERS ONLY. £10 MIN DEPOSIT. £5 MAX BET USING BONUS. 40 X WAGERING APPLIES. BONUS VALID FOR 14 DAYS. 30 SPINS ON STARBURST GAMES WILL BE CREDITED INSTANTLY + THEN 30 PER DAY FOR 9 DAYS. FREE SPINS VALID FOR 72 HOURS FROM CREDIT. MAX FREE SPINS WINNINGS £100. SKRILL + NETELLER EXCLUDED. ALWAYS REFER TO BONUS TERMS - WWW.BEGAMBLEAWARE.ORG

Registration and Welcome Bonus

It was easy to get through the registration at Genesis Casino, and everything was clear and laid out well. The welcome bonus is 100% up to £100, and despite there being a few excluded games, all of the ones I wished to play contributed towards the wagering.

Website Layout and Customer Support

When I went to make my first deposit and take advantage of the 100% offer, the transaction reported an error before my balance had been updated. I tried to simply repeat the transaction, but was told that my bonus was already active. However, no monies were showing in my cash or bonus balance. It was at this point I got in contact with their support team and they were really helpful. It was a little slow, as I had to answer security questions, but they confirmed that the transaction had indeed completed successfully, and both the cash and bonus funds were in my account. They suggested clearing my browser history and cookies, which I did, and upon logging back in everything was as it should be. Sometimes technical issues regarding financial transactions, are dealt with by team members without the appropriate technical know-how, so it was reassuring to know the Genesis’ staff are well trained and able to help with these sorts of issues.

Payments, Withdrawals & Other Info

As you can see from the Video below, we never got to make a withdrawal: but my experience with the sister companies of Genesis, would suggest to me that everything is above board and handled in a professional manner. The wagering requirement here is 40x, and the information regarding excluded games and other specific terms and conditions is all presented appropriately. They don’t have every single slot, and for example, they’re missing some of the most recent Big Time Gaming releases, but there are loads of favourites here: everyone will find something to enjoy. They also have a Live Casino section, which I browsed after completing my video playthrough, and that has some great games like Monopoly Live, and Lightening Roulette. Maybe I’ll head back some time and give those a whirl.
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Conclusion

Overall, Genesis definitely competes with the big brand Casinos that dominate the market. The design is clean and robust; the support is knowledgeable; and it has a great selection of games. The welcome bonus is fair, and I would definitely suggest considering Genesis, if you’re thinking about signing up to a new Casino. If you haven’t checked out our video, be sure to have a look – as this really shows what it’s like to play there.

18+ FULL T&C'S APPLY. NEW PLAYERS ONLY. £10 MIN DEPOSIT. £5 MAX BET USING BONUS. 40 X WAGERING APPLIES. BONUS VALID FOR 14 DAYS. 30 SPINS ON STARBURST GAMES WILL BE CREDITED INSTANTLY + THEN 30 PER DAY FOR 9 DAYS. FREE SPINS VALID FOR 72 HOURS FROM CREDIT. MAX FREE SPINS WINNINGS £100. SKRILL + NETELLER EXCLUDED. ALWAYS REFER TO BONUS TERMS - WWW.BEGAMBLEAWARE.ORG